We are operating business as usual during COVID-19 crisis - subject to shipping delays, mainly affecting international & domistic shipments.
For the most reliable shipment method we recomend Fedex shipping for internation for full tracked and fast service. currently we are seeing extra 2 to 4 week extra on delviery via royailmail to hand over to inernational delivery agents.
Royal Mail are currently delivery as exspected with a few days delay to some parts of the UK. but we still feel this is the most reliable method. Fedex next day is also available for exspress shipping.
We are continuing to take orders via our website at this time, and continue to make new stock and parts while we can maintain to source materials for manufacturing
UK Royal Mail Post is reporting delays in shipping times. see https://www.royalmail.com/ for more info
Domestic shipments (within UK areas): these appear to be taking up to 2/3 days for 1st class, next day seems to be ok.
International shipments: these are taking much longer than usual due to less flights out of the country. Additionally tracking information does not appear to be always available or very slow on update. We now recommend to our international customers to use fedex if possible. FedEx have currently put delays on non medical but we are still seeing clearance times etc with in 1.5 weeks to USA, EU, Austrial etc.
We sincerely wish that the impact on our customers, their families and their businesses, is minimal. If you do have any additional questions please do not hesitate to contact us.